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Sword Depot business office: P.O. Box 25026 River Heights RPO 7 Assiniboine Drive Unit 3 Saskatoon, Sk. Canada S7K 8B7
You may also contact us at swordquest@sworddepot.com
with any questions or concerns you may have.
Please note that all of the orders are shipped out of Weyburn, Saskatchewan.
Return Policy
You have 30 days from the date of delivery to return your order. The
product must be in its original condition and packaging. Please send us an email notifying us of your itention to return the order. Upon receiving
the product in acceptable condition we will refund your money in full minus shipping, handling
and customs costs.
If your order has been damaged you must let us know immediately by
emailing your full name, a description of the item and a detailed description
of the damage to swordquest@sworddepot.com.
You should also contact the shipping company that delivered the package
to inform them that the shipment was damaged and they will be able to
start the damage claim process.
As soon as you receive a tracking number from the shipping company
email us the tracking number and upon confirmation that the damaged
order has been received by the shipping company we will promptly ship
you a new order - there will be no cost to you.
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